Analyze how goals, objectives, policies, procedures, and
Analyze how goals, objectives, policies, procedures, and
: The Infrastructure of an Organization:A Systems Theory ViewIn Week 1, you examined the foundations of healthcare organizations, especially as they relate to mission, vision, and values, and culture and climate. The attention now turns to how these inform the development of goals and objectives, as well as policies and procedures that guide planning and day-to-day activities in healthcare organizations. In addition, this week you view healthcare organizations through the lens of systems theory.
Learning ObjectivesStudents will:Differentiate between closed and open systemsAnalyze how goals, objectives, policies, procedures, and standards support an organizations mission and valuesEvaluate a department or unit within a healthcare organization using the components of systems theoryPhoto Credit: Squaredpixels/iStock/Getty Images Plus/Getty ImagesLearning ResourcesNote: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.Required ReadingsMarquis, B. L., & Huston, C. J. (2017). Leadership roles and management functions in nursing: Theory and application (9th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins.Review Chapter 7, Organizational Planning
See especially Figure 7.1.
Chapter 8, Planned Change
Organizational Change Associated With Nonlinear Dynamics
Read this section of Chapter 8 on planned change. Consider the role of leaders in effectively managing planned change.
Chapter 12, Organizational Structure
Organizational Culture
There are many structures organizations take, and these structures influence how the organization functions. This chapter discusses many different organizational structures and provides insights into how these structures influence the change process, as well as leadership and management.Johnson, J. K., Miller, S. H., & Horowitz, S. D. (2008). Systems-based practice: Improving the safety and quality of patient care by recognizing and improving the systems in which we work. Retrieved from http://www.ahrq.gov/downloads/pub/advances2/vol2/Advances-Johnson_90.pdf
This article addresses the importance of systems-based practice (SBP) in healthcare workplaces. The authors state that SBP knowledge is one of six core competencies that physicians have to know in order to provide safe and proper care for their patients.Manley, K., OKeefe, H., Jackson, C., Pearce, J., & Smith, S. (2014). A shared purpose framework to deliver person-centered, safe and effective care: Organisational transformation using practice development methodology. FoNS 2014 International Practice Development Journal 4-(1).
Meyer, R. M., & OBrien-Pallas, L. L. (2010). Nursing services delivery theory: An open system approach. Journal of Advanced Nursing, 66(12), 28282838.In this article, the authors examine the effects of nursing services delivery theory in large-scale organizations. Among other benefits, this theory supports multilevel phenomena and cross-level studies, and it can guide future research and the management of nursing services.Optional ResourcesGlennister, D. (2011, July). Towards a general systems theory of nursing: A literature review. Paper presented at the 55th Annual Meeting of the International Society for the System Sciences, Hull, United Kingdom. Retrieved from http://journals.isss.org/index.php/proceedings55th/article/viewFile/1717/569Hayajneh, Y. (2007). Management of healthcare professionals series: Systems & systems theory. Retrieved from http://www.hayajneh.org/a/readings/Systems-Theory.pdfDiscussion: Transitioning From Closed toOpen SystemsHow do effective nurse leaders and others approach problem-solving and decision making in organizations? As suggested in this weeks Learning Resources, systems theory provides a valuable way to assess situations and prepare to address problems.
For this weeks Discussion, you identify an issue or process that could be improved and apply knowledge and strategies related to systems theory.Note: You may find it helpful to view the Assignment instructions and use the same problem for this Discussion.To prepare:Review the information presented in this weeks Learning Resources on systems theory and the difference between open and closed systems.Reflect on the practices and processes with which you are familiar with your organization. Identify one problematic issue or process that could be improved.Consider the problem from a closed-system perspective. Then think about how the issue or process you selected could be addressed by viewing it from an open-system perspective. How would the transition from a closed- to an open-system view help you and others to address the problem and improve outcomes?By Day 3Post a description of the problem that you identified in your selected organization. Explain the problem from a closed-system perspective. Then, describe how the problem could be addressed by viewing it from an open-system perspective, and explain how this modification would help you and others improve health care outcomes.
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