Introduction to health care management
Introduction to health care management
Course Text: Buchbinder, S. B., & Shanks, N. H. (2017). Introduction to health care management (3rd ed.). Sudbury, MA: Jones & Bartlett.
Chapter 3,
Course Text: Buchbinder, S. B., & Shanks, N. H. (2017). Introduction to health care management (3rd ed.). Sudbury, MA: Jones & Bartlett.
Chapter 3, “Management and Motivation (pp. 49–76)
This chapter outlines the various theories and practices related to workforce motivation for healthcare managers. It explores who and what motivates employees intrinsically and extrinsically, as well as common misconceptions about motivation.
Chapter 4, “Organizational Behavior and Management Thinking” (pp. 77–105)
This chapter examines how management roles relate to organizational behavior and thinking. The author describes various types of leadership traits related to organizational behavior.
This chapter also explores decision-making. Decisions made in healthcare can mean life or death for patients. While not every decision is life altering, most decisions made by healthcare managers can impact the organization’s ability to provide care. In this chapter, the author introduces problem solving and decision-making from the role of the healthcare manager.Chapter 13, “Teamwork” (pp. 363–396)
Various teams function within the healthcare setting. This chapter examines team leadership, the characteristics of effective teams, and common reasons for team failure.
Article: Nightingale, S., Spiby, H., Sheen, K., & Slade, P. (2018). The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: Findings from an integrative review. International Journal of Nursing Studies, 80, 106–117. doi:10.1016/j.ijnurstu.2018.01.006
Note: You will access this article from the Walden Library databases.
This article looks at the effect of emotional intelligence on the caring behaviors of nurses and the various factors that make a difference in the effect of emotional intelligence in day-to-day care of patients.
Article: Rohan, J. E., & Brandt, C. (2016). Emerging roles in value-based care. Healthcare Executive, 31(5), 64–65.
Note: You will access this article from the Walden Library databases.
This article defines and describes aspects of value-based care and focuses on the role of emotional intelligence in leading value-based efforts.
Article: Stoller, J. (2017, August 9). My favorite slide: Why emotional intelligence is so important for leadership. Retrieved from https://catalyst.nejm.org/emotional-intelligence-important-leadership/
This resource provides a good overview of emotional intelligence, including its various domains: self-awareness, self-management, social awareness, and relationship management.
Article: Weiszbrod, T. (2015). Health care leader competencies and the relevance of emotional intelligence. The Health Care Manager, 34(2), 140–146. doi:10.1097/HCM.0000000000000060
Note: You will access this article from the Walden Library databases.This well-researched article makes the argument that emotional intelligence is a much-needed quality in healthcare leaders and should be included in curricula for healthcare leaders due to the importance of relationships with various constituents.
Emotional Intelligence Assessments
Institute for Health and Human Potential. (2018). Test your emotional intelligence. Retrieved from https://www.ihhp.com/free-eq-quiz/
Mind Tools. (2018a). How emotionally intelligent are you? Boosting your people skills. Retrieved from https://www.mindtools.com/pages/article/ei-quiz.htm
(pp. 49–76)
This chapter outlines the various theories and practices related to workforce motivation for healthcare managers. It explores who and what motivates employees intrinsically and extrinsically, as well as common misconceptions about motivation.
Chapter 4, “Organizational Behavior and Management Thinking” (pp. 77–105)
This chapter examines how management roles relate to organizational behavior and thinking. The author describes various types of leadership traits related to organizational behavior.
This chapter also explores decision-making. Decisions made in healthcare can mean life or death for patients. While not every decision is life altering, most decisions made by healthcare managers can impact the organization’s ability to provide care. In this chapter, the author introduces problem solving and decision-making from the role of the healthcare manager.
Chapter 13, “Teamwork” (pp. 363–396)
Various teams function within the healthcare setting. This chapter examines team leadership, the characteristics of effective teams, and common reasons for team failure.
Article: Nightingale, S., Spiby, H., Sheen, K., & Slade, P. (2018). The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: Findings from an integrative review. International Journal of Nursing Studies, 80, 106–117. doi:10.1016/j.ijnurstu.2018.01.006
Note: You will access this article from the Walden Library databases.
This article looks at the effect of emotional intelligence on the caring behaviors of nurses and the various factors that make a difference in the effect of emotional intelligence in day-to-day care of patients.
Article: Rohan, J. E., & Brandt, C. (2016). Emerging roles in value-based care. Healthcare Executive, 31(5), 64–65.
Note: You will access this article from the Walden Library databases.
This article defines and describes aspects of value-based care and focuses on the role of emotional intelligence in leading value-based efforts.
Article: Stoller, J. (2017, August 9). My favorite slide: Why emotional intelligence is so important for leadership. Retrieved from https://catalyst.nejm.org/emotional-intelligence-important-leadership/
This resource provides a good overview of emotional intelligence, including its various domains: self-awareness, self-management, social awareness, and relationship management.
Article: Weiszbrod, T. (2015). Health care leader competencies and the relevance of emotional intelligence. The Health Care Manager, 34(2), 140–146. doi:10.1097/HCM.0000000000000060
Note: You will access this article from the Walden Library databases.
This well-researched article makes the argument that emotional intelligence is a much-needed quality in healthcare leaders and should be included in curricula for healthcare leaders due to the importance of relationships with various constituents.
Emotional Intelligence Assessments
Institute for Health and Human Potential. (2018). Test your emotional intelligence. Retrieved from https://www.ihhp.com/free-eq-quiz/
Mind Tools. (2018a). How emotionally intelligent are you? Boosting your people skills. Retrieved from https://www.mindtools.com/pages/article/ei-quiz.htm
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