Quality management tools
I need to know these information about Etihad Airways for my project of Quality Management Tools course.
We have to identify quality problem that we can evaluate using tools: Pareto charts, surveys, scatter diagram, FMEA, Control Charts
Then we need to evaluate the tools that company uses for quality control, and last we need to propose an improvement on how to solve the original quality issue and the overall quality of the company.
the airline should have this issue: Late/lost luggage
We need to identify and them and know how “Etihad airline” evaluate it with “quality tools like survey’s, control chart and Pareto chart minimum 3 tools that the company uses.
And then we should find a solution within quality improvement. like continual improvement methods being used in the organization- cedac, Kanban, JIT etc
Please read the files that ill attach CARFULLY and follow the rubric
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