The Green Valley Assembly Company assembles consumer elec-

The Green Valley Assembly Company assembles consumer elec-

The Green Valley Assembly Company assembles consumer elec- tronics products for manufacturers that need temporary extra production capacity. As such, it has periodic product changes. Because the products Green Valley assembles are marketed under the label of well-known manufacturers, high quality isa must. Tom Bradley, of the Green Valley personnel department, has been very impressed by recent research concerning job-enrichment programs. In particular, he has been impressed with the increases in quality that seem to be associated with these programs. How- ever, some studies have shown no significant increase in quality and they imply that the money spent on such programs has not been worthwhile Tom has talked to Sandra Hansen, the production manager, about instituting a job-enrichment program in the assembly oper- ation at Green Valley. Sandra was somewhat pessimistic about the potential, but she agreed to introduce the program. The plan was to implement the program in one wing of the plant and con tinue with the current method in the other wing. The procedure was to be in effect for six months. After that period, a test would e made to determine the effectiveness of the job-enrichment program.

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