What pertain the richness in a communication message?

What pertain the richness in a communication message?

1. The task of an organization is reflected in its: (Points : 4)human resourcesmission or purposeinput materialsstructure
2. The beliefs and assumptions about people, work, and the organization best reflects the: (Points : 4)formal organizationovert part of an organizationinformal organizationsocial surface
3. The specific setting within which organizational behavior is enacted would be called the: (Points : 4)situationexternal environmentorganizational contextgroup
4. In an open system the transformation or conversion of inputs to outputs is accomplished with: (Points : 4)technologytaskborrowed financial resourcesrobots
5. If a pregnant woman claimed that a manager’s failed office romance caused him to focus more on her work, thus increasing her work demands, could result in a discrimination claim based on: (Points : 4)gender plusutilitarian romancehierarchical romancesexual harassment
6. Attention to diversity has particularly increased in recent years because of: (Points : 4)the use of telecommunicationsthe opportunity for use of lower cost labor in other countriesthe changing demographics of the working populationlegislation
7. According to Hofstede’s research, the country displaying cultural characteristics most similar to the U.S. is: (Points : 4)JapanSwedenItalyCanada
8. In an interview situation, the interviewer’s first impression of the interviewee (or target) is likely to be based upon: (Points : 4)nonverbal cues of the targetverbal communication by the targetthe intentions of the targetthe target’s physical appearance
9. Which of the following organizations has perfected software that decodes a caller’s personality using voice recognition in order to match them with an agent with a similar personality? (Points : 4)EVRELoyaltyEPersonalityRecognitionEPersonalityCallCenter (EPCC)
10. The perceiver’s pattern of thinking or manner in which they assemble and interpret information about another person is: (Points : 4)the strength of situational cuescognitive structureself-conceptattitude structuring
11. Counterproductive behavior that violates organizational norms and causes harms to others of the organization is known as: (Points : 4)OCBWDBJDIMSQ
12. The three major aspects of the source characteristic affecting persuasion include: (Points : 4)expertise, credibility, charismacredibility, charisma, attractivenessexpertise, charisma, attractivenessexpertise, trustworthiness, attractiveness
13. Low-Mach persons value: (Points : 4)loyal and personal friendshipsthe “get it done anyway” mentalitymanipulation of othersemotional detachment
14. According to Herzberg, which factors are related to job dissatisfaction? (Points : 4)motivation factorshygiene factorslower level needsthe absence of motivation factors
15. Adam Smith formulated the “invisible hand” and the free market to explain the motivation for individual behavior. The “invisible hand” refers to: (Points : 4)psychological determinants of behaviorunconscious motivesinternal needsunseen forces of a free market system
16. The close linkage of _____ to performance under expectancy theory is crucial for enhancing motivation. (Points : 4)knowledge and skillrewardsequitysatisfaction
17. Maslow’s hierarchy of needs model begins with _____ needs and ends with _____ needs. (Points : 4)security, socialachievement, powerpower, affiliationphysiological, self-actualization
18. As a supervisor, you can enhance the performance of your employees by: (Points : 4)setting their goalsclosely controlling their behaviorallowing employees to participate in goal settinggiving workers easy goals
19. The approach to stress that is based on the concept of homeostasis is known as: (Points : 4)physiologicalpsychoanalyticalsocial psychologicalpsychological-cognitive
20. Which of the following persons is most closely associated with the homeostatic and medical approach to stress? (Points : 4)Richard LazarusHarry LevinsonWalter B. CannonRobert Kahn
21. An informational cue indicating the degree to which a person behaves the same way in other situations is known as: (Points : 4)consistencyconsensusdistinctivenessinconsistency
22. Americans generally do not like to communicate with one another within their: (Points : 4)social distancepersonal distanceintimate distancepublic distance
23. Richness in a communication message refers to: (Points : 4)the amount of data that can be sent via the type of communication mediumthe amount of feeling that is communicated with the messagethe amount of analyzable elements of a messagethe ability of the medium to convey the meaning
24. A communication medium that is moderate in both information richness and data capacity is: (Points : 4)the telephoneelectronic mailface-to-face discussionformal numeric report
25. The element of the communication model that contains the thoughts and feelings the communicator is attempting to elicit in the receiver is the: (Points : 4)datafeedbackmessageinformation

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