Where can Maria find out more information about

Where can Maria find out more information about

Case Study # 20
Maria, a new professional nurse graduate has been asked to participate in her unit’s quality improvement council. Each unit in the hospital has been directed to focus on nursing-sensitive indicators and report the following results to the National Database of Quality Indicators (NDQI) database: hours per-patient-day falls with injury, pressure ulcers, and RN satisfaction. Maria has been informed that over the past year, the hospital has used the results to implement several changes, including decreasing the nurse-to-patient ratio on select units, developing a clinical ladders program, and increasing orientation services for new professional hires.
Where can Maria find out more information about nurse-sensitive indicators and about best practices in other hospitals?
As a new employee, how can Maria possibly contribute something unique?
How can Maria approach this challenge in a way that she can learn something from her co-workers can learn something from her?

 

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